Privacy Policy

1. Introduction

THINNR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getthinnr.com and use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

• Name and contact information (email address, phone number)
• Geographic location (city, state, ZIP code)
• Healthcare provider information (if applicable)
• Communication preferences

Automatically Collected Data

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on our website
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Connect patients with healthcare providers offering THINNR
• Respond to inquiries and provide customer support
• Send relevant communications about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Healthcare Providers: When you request to connect with a THINNR provider, we share your contact information with relevant providers in your area.
• Service Providers: Third-party companies that help us operate our business (hosting, analytics, email services).
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for a period of up to 7 years from your last interaction with us. This retention period applies to all categories of personal data we collect, including lead and inquiry information, account information, provider connection records, marketing communications data, website analytics, and transactional records. We retain this information to provide our services, comply with our legal, regulatory, tax, accounting, and healthcare-related recordkeeping obligations, resolve disputes, and enforce our agreements.

After the 7-year retention period ends, we will either delete or anonymize your personal information, except where longer retention is required by law. Backups and disaster-recovery copies may persist for up to 90 days after deletion from active systems before being permanently purged.

You may request deletion of your account or personal data at any time by visiting getthinnr.com/deleteyouraccount or by emailing support@thinnrweightloss.com. We will respond to verified deletion requests within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request data portability

To exercise these rights, please contact us at support@thinnrweightloss.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: